Thursday, 27 March 2014

Chic Cottage Scam

Really really REALLY got to rant here, and it's regarding this $30 grab bag with Chic Cottage I've bought in August last year. A very backdated complaint? Nope, in fact I've just received their replacement package last night! 
First up, let's start with my initial order with my options listed very clearly to them.
Top UK 8
Bottom UK 10/12
Request for Skorts, long tees, suitable for office wear.
NO TOPS BEARING MIDRIFF

 When my parcel first arrived in the smartpac, I was so excited. But imagine my horror when I pulled out the clothes sent to me.





The first 4 are all short tops that ends way above my belly button. And really, Mickey Mouse? They still dare to send these together with the invoice stating: NO TOPS BEARING MIDRIFF, suitable for office?

And here goes the email story.... 
 I first decided to order the grab bag not only because there's so many reviews saying they got exactly what they stated for, but also because of CC's promise to refund if it's not up to my liking.

Somehow the refund became an exchange. And here's how the nightmare started.

Never even inform me of her self shop event (she doesn't own any physical store), expect me to drop by. Drop by where

Eventually she promised to resend me a parcel (without even asking me to send back the 'wrong' one, which was still with me at that time)... which obviously didn't happen. Invalid tracking number given, need I elaborate?

Then she just went MIA on my email chains for 1 month, and conveniently claim she didn't receive any emails before the 'follow up' email I sent, and she has no idea what is happening. Wow!


And she even more conveniently told me no exchange/refund allowed for grab bags, and only relented when I reminded her that she has agreed to it before.

 
And so yet another self shop was arranged, half arranged actually. Location given, but NO TIME. Never bothered to reply even when I asked, and only replied to ask if I had turned up after the blardie event was over. 

And then she conveniently just ignored my email reply until I 'poked' her again. However, all plans for a meet up fell through because our timing hardly matched and her level of responsiveness on both emails and text messages were friggin slow.

Texted her and waited for 1 month, no reply. Emailed her again and claimed to lost her phone and just so nicely she got a new phone hours before I emailed her. 

But then, her phone got no sim card why she never say?????

Just to prove that my complaints of her serious lack of responsiveness is not me being difficult....

She never ever bothered to check what's truly happening, just randomly replying just to shut her customers up. When I asked for the refund, she obviously haven't sent out any exchange parcel at all. She was trying to get my address to send out the parcel then, so she need not refund me. 
(For the record, I once again asked her for a refund instead of resending me another parcel while I gave her my address. She obviously didn't want to return me the $30 and want to give me more junks.)
Why I say so? Because she only checked back on me (for once) on the 17th, asking if I've received my items. Obviously not, because she could only mail them out after I gave her my address on the 10th. 
Texted her once again on the 25th, asking for refund. Ignored.
And on the 26th, the nightmare finally turned into this ridiculously huge joke as I received her exchange parcel. 
Remember why I asked for exchange/refund?
Top UK 8
Bottom UK 10/12
Request for Skorts, long tees, suitable for office wear.
NO TOPS BEARING MIDRIFF

And see what she resent me...
Yes, this lacy nude shorts is pretty...

But WTF, SIZE S! How is a UK10/12 equivalent to a local size S?

This look pretty decent (though really terrible quality) on photo, but come on. It's a friggin short top.


And erm, Minnie Mouse kid's apparel, a bad quality bra top, a fake nike crop hoodie.... suitable as office wear? No tops bearing midriff?
ARE YOU F*CKING SERIOUS?

With that I gave up, treat it as I've donated $30 to charity. My mum was saying it's obvious this blogshop seller is out to con me, making me give her $30 for her to clear her junk. That horrible bra top and minnie mouse top, even if they're FOC, I also wouldn't want them.

With all these said (and ranted), go get a grab bag from Chic Cottage at your own risk.
And if anyone of you are interested in any pieces of my 2nd parcel, do drop me a note and QYOP for it.

Till then,
Mia

2 comments:

  1. Wah.. U are still so patient. I would have given up! OMG!

    ReplyDelete
    Replies
    1. dont wanna let her get away with scamming ppl so easily mah! please help to share on your twitter or fb or google+ k. wanna spread words ard, as much as possible!

      Delete

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